Are you someone who likes being the friendly face of our hotels in Amsterdam? Are you good at getting things done? Do you enjoy helping and listening to guests, whether it's during the day or at night? If so, then the job combining Guest Service Agent and Night Auditor roles is just right for you!

YOUR JOB

During the day as a Guest Service Agent, you'll handle check-ins and check-outs for our guests. You'll make sure they get the right info, answer their questions, and try to prevent any issues. Plus, you'll do some paperwork, like checking bookings and keeping things organized.

At night, as a Night Auditor, you'll still be there for our guests. You'll handle safety, paperwork, and making sure everything runs smoothly. If guests need to check in or out early, you'll help them out. You'll also answer calls and do some paperwork. When your night shift ends and you hand over to your colleague, you'll make sure they're up to speed.

And don't forget, you'll get extra pay for working nights. You'll also get a bonus if you fill in at short notice (within 24 hours) or if you work in a different hotel than usual. And if you get both, we'll add them together!

WHAT DO WE OFFER YOU?

  • A market-competitive salary;
  • Travel expense reimbursement if you live more than 10 km from work;
  • 8% holiday pay and 25 paid vacation days (based on a 38-hour workweek);
  • Earn a €500 bonus for every new colleague who joins us through your referral!;
  • Receive 110% of your salary when working in a different hotel than usual;
  • Benefit from a 110% salary increase for last-minute shifts (within 24 hours), and combine these bonuses when working at a different location. Count your gains!;
  • Group health insurance and pension scheme;
  • 40% discount on stays at one of our hotels, subject to availability - hello weekend getaways in Amsterdam or Maastricht!;
  • 20% discount at our restaurants; Get acquainted with our hotels with complimentary drinks, cheers!;
  • Internal career growth opportunities; Enjoy a 3-course dinner for 2 upon your first contract extension;
  • We celebrate your birthday every year, and your work anniversary starting from 2.5 years;
  • Opportunities for continuous self-development through internal and external training programs;
  • We award an Employee of the Year Award annually, so who knows, it might be sitting on your shelf next year!;
  • A workplace surrounded by art, history, and travelers ;).

THE (PERFECT) MATCH

We're looking for a cheerful colleague who gives our guests a warm welcome and always helps them with a smile. Answering questions energizes you, and you remain friendly to the guests. You speak English fluently and don't mind working on a varied schedule, including both day and night shifts. Of course, Vondel Hotels rewards flexibility and night shifts with extra pay on top of your regular salary.

MAKE IT HAPPEN

Do you want to be part of a young and ambitious team? Don't wait any longer and apply now! If you have questions, feel free to call our HR-team at 020 515 02 82. We look forward to welcoming you as our new colleague!