JOB DESCRIPTION

Would you like to be the business card of one of our hotels in Amsterdam? Are you a real go-getter? Do you enjoy helping and listening to our hotel guests? Then the position of Guest Service Agent at Hotel De Hallen is perfect for you.

YOUR JOB

As a Guest Service Agent, taking care of check-in and check-out is an important task. You ensure that our guests receive the right information, help them with all their questions, prevent complaints and listen to their stories. You will also handle administrative tasks.

We are looking for an employee who preferably picks up the evening shifts. The evening shift is from 15:00 to 23:00.

WHAT DO WE OFFER?

  • A market-based salary;
  • Travel allowance, if you live more than 10 km from work;
  • 8% holiday pay and 25 paid holidays (based on 38 hours per week);
  • Earn €500,- bonus per new colleague who joins us through you!
  • Receive 110% of your salary if you work in a different hotel than usual;
  • Benefit from 110% extra salary on last-minute shifts (within 24 hours), and combine these bonuses if you work at a different location. Count your winnings!
  • 40% discount when staying at one of our hotels based on availability - hello weekend in Amsterdam or Maastricht!
  • 20% discount in our restaurants;
  • Introduction to the hotels with free drinks;
  • Internal career opportunities;
  • Upon renewing your first contract, we'll treat you to a Canal Cruise for two through the stunning canals of Amsterdam!
  • We celebrate your birthday every year and anniversary (as early as 2.5 years);

THE (PERFECT) MATCH

You ensure that new guests feel welcome, continuing guests have a great time and returning guests are welcomed with open arms. You love giving our guests the ultimate Vondel Hotels experience. Experience in the hospitality/hotel business is not a requirement, but enthusiasm and courtesy towards our guests are. In addition, you have a good command of the Dutch and English languages, both spoken and written. You may also be required to work a night shift if the night receptionist is not available.

MAKE IT HAPPEN

Do you want to be part of a young and ambitious team? Then do not wait any longer and apply quickly! For any questions, do not hesitate to call the HR team on 020 515 02 82. Who knows, we might soon welcome you as our new colleague.